Payments and refunds
What payment methods can I use?
It depends on the event. Each organizer chooses their own payment provider, so the options change from one event to the next. How to see what this event accepts 1. Open the event page. 2. Select the ticket you want. 3. Continue to the payment step — the available methods are listed there. What you are likely to find Credit and debit cards are accepted almost everywhere. Depending on the organizer's provider and country, you may also see digital wallets, bank tFew readersHow payments and refunds work
🔴 Peewah is not the event organizer Peewah is the software organizers use to run their events — registration, tickets, check-in. We do not organize, produce or host the events themselves. The organizer is responsible for the event and for the policies that affect attendees, including refunds. This matters because it determines who can actually help you. Payments When an event charges for tickets, the payment is processed by an external payment provider, and **the moneyFew readers
Registering and buying tickets
Can I buy more than one ticket at a time?
It depends on the event. Some organizers allow several tickets in one purchase; others limit it to one per person. How to tell On the event's ticket page, look at the quantity selector. If you can choose a number, you can buy several at once. If it only offers 1, the organizer has limited it. What happens when you buy several You will be asked for each attendee's email address. Each person then gets their own ticket, in their own inbox. You do not receiveFew readersHow to register for an event
1. Open the event page Use the event link you were sent — by email, from social media, from the organizer's website, or in a message. It opens the event's registration page, where all the details are. 2. Pick your ticket Look for a button that says Register, Get tickets or Buy. You will see the ticket types available. Choose yours and continue. 3. Fill in the form There are usually two parts: Buyer details — whoever is paying. Attendee details — whoeverFew readers
Getting into the event
Can I share my ticket with someone else?
No. Tickets are personal and cannot be transferred. Each one belongs to a single attendee. Virtual events Access is through a private link sent to your email. That link: Is unique to you Can only be open on one device at a time If someone opens it elsewhere, your session closes — you get logged out of the session you are watching, mid-talk. In-person events Your ticket carries a unique QR code. It can be scanned once. A second attempt shows that thFew readersWhere is my ticket for an in-person event?
When your registration is confirmed, Peewah emails your ticket to the address you registered with. Everything you need to get in is in that email. 💡 Cannot find it? Search your inbox for the event's name, and check spam. Confirmation emails land there more often than you would expect. Getting in Your ticket has a unique QR code that gets scanned at the entrance. You can show it: On your phone Printed You do not need to print it. What matters is thaFew readers
Support and problems
What happens if an event is cancelled?
If an event is cancelled, the organizer is responsible for telling attendees and deciding how refunds or compensation work. Peewah is the platform organizers use to run their events — we are not the organizer. If you bought a ticket The organizer should tell you: That the event is cancelled How refunds will work Or what else is on offer — a new date, or a credit toward another event How long a refund takes It depends on how you paid. Card payments usually aFew readersSomething went wrong with an event
Start with the event organizer. They ran the event, and anything about how it went — the content, the venue, the schedule, a speaker who did not show, your money — is theirs to resolve. Peewah is the platform they used to manage registration. We are not the organizer. When to write to us instead You cannot get into the event — the link does not work, the stream will not load, your QR code will not scan Something in the platform is broken **You need help checkingFew readers
During the event
How to listen to a session in another language
Some virtual events offer simultaneous interpretation — you choose the language you hear the session in. Switching the language 1. Open the event from the link in your email and go to the session you want to watch. 2. In the top right of the video player, find the language selector. It starts on the session's original language. 3. Click it and pick your language. The audio switches straight away. The video keeps playing; only the sound changes. 💡 **WhiFew readersHow to visit sponsor booths
Some events include an Expo section, where you can browse the booths of sponsors, partners and exhibitors. Finding it When you enter the event you land on the event itself — the general information. Expo is in the main menu. Open it to see every booth in the event. If there is no Expo option, this event does not have one. Categories Across the top you will find categories the organizer uses to group booths. Select one to see only those. Inside a booth ClicFew readers