Question 1

Requests, complaints, or feedback

Accepted Answer

If you registered for or attended an event hosted on Peewah and would like to submit a request, complaint, or suggestion, you can do so through our support channel.

Please note that Peewah is a technology platform used by organizers to manage their events.

Decisions about the event itself (such as logistics, cancellations, refunds, or schedule changes) are the responsibility of the event organizer.

However, our team can help review your case or guide you on how to contact the organizer.

How to submit a request?

Send an email to: 📩 soporte@peewah.co

or access our contact channels: 👉 https://linktr.ee/peewahco

Include the following information:

Full name
ID type and number
Contact phone number
Email address used to register for the event
Event name
Description of the request, complaint, or suggestion

To help us process your request faster, you may also include:

Event link
Screenshots or other relevant information

What happens next?

Our team will review your request and, when appropriate, may:

Guide you on the appropriate process
Put you in contact with the event organizer
Review aspects related to the platform's functioning

Response time

Requests are reviewed in order of receipt and will be responded to within the timeframes established by applicable regulations.

Question 2

What is Peewah?

Accepted Answer

Peewah is a platform used to manage registrations and operations for academic and corporate events.

Organizations such as universities, professional associations, and companies use Peewah to organize events like:

Conferences
Seminars
Courses and diploma programs
Academic sessions
Corporate events

From a single platform, organizers can manage participant registration, communications, and event logistics.

${color}[#000000](What can you do with Peewah?)

With Peewah you can manage several aspects of an event, including:

Creating registration pages with custom forms
Managing the list of participants
Sending communications and reminders by email
Controlling event access with QR codes
Selling tickets for paid events
Generating attendance certificates
Collecting satisfaction surveys
Viewing event statistics and reports

These features allow organizers to centralize tasks that are often managed using multiple tools.

${color}[#000000](Types of events supported)

Peewah can be used to manage different event formats:

In-person events
Virtual events
Hybrid events

The platform works for both small events and large conferences with hundreds or thousands of participants.

${color}[#000000](Learn more)

If you want to learn how to use the platform, you can explore the following guides:

Peewah website
How to create an account in Peewah
How to create an event in Peewah
How registrants and credits work

Question 3

How Peewah pricing works?

Accepted Answer

Peewah uses a registrant credits model.

Each credit allows you to register one participant on the platform.

Organizations purchase credit packages and can use them to manage one or multiple events during their validity period.

This model allows organizations to pay according to the number of registrants they manage, instead of paying for each event separately.

${color}[#000000](How credits work)

Credits are used when a person registers for an event through the registration page.

For example:

If an event has 200 registrants, 200 credits are used.
If you organize several events during the year, credits are consumed as people register for each one.

Credit packages have annual validity, so they can be used across different events during that period.

${color}[#000000](What the platform includes)

With Peewah you can manage events from a single platform:

Event registration pages
Custom forms
Registrant management
Email communications
Attendance certificates
Check-in with QR codes
Reports and data export

These tools are used by universities, professional associations, and companies to manage conferences, seminars, courses, academic events, and corporate events.

${color}[#000000](How to choose the right package)

The size of the credit package mainly depends on:

The number of events you organize per year
The estimated number of registrants
The features you need

If you're not sure how many cr

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