> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://ayuda.peewah.co/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Where is my ticket for an in-person event?

When your registration is confirmed, **Peewah emails your ticket to the address
you registered with.** Everything you need to get in is in that email.

> 💡 **Cannot find it? Search your inbox for the event's name**, and check
> **spam**. Confirmation emails land there more often than you would expect.

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# Getting in

Your ticket has a **unique QR code** that gets scanned at the entrance. You can
show it:

- **On your phone**
- **Printed**

**You do not need to print it.** What matters is that the QR is on screen,
bright enough and large enough to scan.

> 💡 **Turn your screen brightness up before you reach the door**, and if your
> phone dims on its own, take a screenshot of the QR instead. A dark screen is
> the most common reason a scan fails — and the line is behind you while it
> happens.

Some organizers also ask for **photo ID** to match against your registration.

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# If the email never arrived

You can check your registration from the event page itself.

**1.** Open the event's registration page.

**2.** At the bottom, find **Having trouble with your registration? → Check
your registration status**.

**3.** Enter **the email address you registered with** and submit.

You will see your status — and **if your registration is confirmed, your ticket
is sent to your email again.**

If nothing comes up, there is no registration under that address. **Check
whether you used a different one**: a work address instead of a personal one is
the usual explanation.

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# Need help?

Write to us at **soporte@peewah.co** and our team will get back to you.

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