> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://ayuda.peewah.co/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Ticket types on Peewah

**Tickets** control how many people can register for your event and what kind
of registration they get. Each ticket defines:

- How many spots are available
- Whether registration is free or paid
- How the person can attend — virtual, in person, or both

**Every event needs at least one ticket type** before it can take
registrations.

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# Free or paid

**Free tickets** are for events with no cost, where you only want to register
who is coming: academic conferences, webinars, community events, company
events. People register without paying.

**Paid tickets** require payment to complete registration, processed through a
payment gateway connected in Peewah: conferences, courses, workshops,
limited-access events.

> 📌 **Creating a paid ticket is what makes the Sales menu appear.** If you
> cannot find payment settings on your event, this is why — the whole Sales
> section stays hidden until at least one ticket has a price.

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# How they attend

If your event is **hybrid**, each ticket also sets how that person can attend:

| | |
|---|---|
| **Virtual** | Online only |
| **In person** | On site only |
| **Hybrid** | Either one |

> 💡 **This is how you price the two audiences differently** — a lower virtual
> rate and a higher in-person one — without running two separate events, which
> would split your registrant list and your reporting.

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# Creating tickets while creating the event

The event creation wizard has a **Tickets** step. Pick the type, fill in the
details, save. The ticket appears in your event's ticket list.

# Creating or editing them later

Go to **Registration → Ticket type**. From there you can add new tickets, edit
existing ones, and change how many spots are available.

> ⚠️ **Lowering the number of spots below what is already sold does not
> un-register anyone.** Check what you have sold before reducing a cap.

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# Need help?

Write to us at **soporte@peewah.co** and our team will get back to you.

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