> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://ayuda.peewah.co/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Requests, complaints, or feedback

If you registered for or attended an event hosted on **Peewah** and would like to submit a request, complaint, or suggestion, you can do so through our support channel.

Please note that **Peewah is a technology platform used by organizers to manage their events.**

Decisions about the event itself (such as logistics, cancellations, refunds, or schedule changes) are the responsibility of the **event organizer.**

However, our team can help review your case or guide you on how to contact the organizer.

# How to submit a request?

Send an email to:
📩 **soporte@peewah.co**

Include the following information:

* Full name
* ID type and number
* Contact phone number
* Email address used to register for the event
* Event name
* Description of the request, complaint, or suggestion

To help us process your request faster, you may also include:
* Event link
* Screenshots or other relevant information

# What happens next?

Our team will review your request and, when appropriate, may:

* Guide you on the appropriate process
* Put you in contact with the event organizer
* Review aspects related to the platform's functioning

# Response time

Requests are reviewed in order of receipt and will be responded to within the timeframes established by applicable regulations.